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How AI-Powered chatbots are transforming customer experience

Chatbot usage more than doubled between 2019 and 2020, but it's only the beginning - adoption rates are expected to almost double over the next 2-5 years. In only 15 pages, we share everything you need to know to understand the current Conversational AI market and how it will influence your business this year and beyond

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What do customers actually think about chatbots worldwide? What are the most important benefits of chatbots for companies, employees and users?

What’s next?

How will this technology affect CX? What are the TOP5 chatbot trends to keep on your radar for this year?


What are AI-chatbots and why are they popular? What are the new super powers of chatbots? What are the different types of bots?


How popular is this technology in reality? What are the TOP4 biggest mistakes companies make with chatbots? How are companies in the Baltics already reaching results thanks to Conversational AI? 

Conversational AI Trends you can’t afford to miss 

We’ve gathered insights from leading analysts and publications (Gartner, Accenture, Deloitte, PWC, IBM, McKinsey & Co., Forbes, etc.) and merged them with the views of our dedicated experts at the language technology company Tilde.

Find out what your business needs to know about chatbots today to boost your results tomorrow!

About Tilde

Tilde is one of Europe’s leading language technology and localisation companies. We empower people and businesses in the multilingual world by combining human and artificial intelligence. Our excellence in R&D allows us to present cutting-edge products for individual, commercial and government use. Social media companies, software developers, automotive manufacturers, and many others in the world use Tilde’s products and services every day.


Our bots can do much more than just answer FAQs.

Download your free copy and be among the early adopters of this technology! ​

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